Returns & Exchanges
At ALV Luxe Vault, we strive for perfection in every piece; however, if your luxury selection does not meet your expectations, we offer a seamless 14-day return window for all items in their original, unworn condition.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Carefully place the items in their original designer packaging, ensuring all security tags, dust bags, and authenticity cards are included.
Ship Your Items
Affix the prepaid luxury courier label provided via email to your package and drop it off at any authorized collection point.
Quality Inspection & Refund
Once our specialists verify the item's condition, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing